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Damaged Business? Here’s What to Do First | SERVPRO of Buffalo/Tonawanda
2/15/2024 (Permalink)
SERVPRO of Buffalo/Tonawanda is here for your business every step of the way, from ERPs to disaster recovery.
No one expects to suffer a disaster at work, but that is unfortunately a reality for thousands of businesses across the country every year.
Even though you don’t want to think about it, you have to have a plan in place for situations like these! SERVPRO of Buffalo/Tonawanda is proud to help you navigate this uncertain time and will help you recover from start to finish.
You most likely already have some sort of emergency plan in place for common disasters, and that’s a really good start. When your team knows how to properly respond to minor storms, fires or floods, you can all move seamlessly together throughout the process to minimize disruption.
Be sure to create a clear line of communication amongst your staff so that everyone stays informed and knows what is coming next. You should also walk everyone through your building to show them where fire extinguishers, emergency exits and water valves are located.
Even if you have custodial staff on site that would normally handle situations like these, quick action from your employees can help keep things under control until authorities arrive.
You should also make sure your staff know what to do after a disaster situation. If your business has been damaged to the point where it is not safe to stay in while repairs are happening, have a work-from-home policy ready to use or have an alternate location that you can utilize to set up shop while you wait for your building to be restored.
When you have a plan, it can help you stay on track and avoid losing sight of the final goal. Don’t forget to call SERVPRO® while you are busy getting things done! Our team will be able to work alongside you to help you recover faster.
One of the most important things that you will need to do during this time period is to communicate with your customers during your recovery process. We all know how important brand loyalty and communication is nowadays, so informing them of the progress and tentative re-opening dates is crucial.
Keep an open mind while we work through your recovery. While we will have to be in your space in order to dry out, sanitize and rebuild the affected area, there’s a good chance that you will be able to operate in an adjusted capacity alongside us! We will work together to find the right balance.
When you plan ahead and work quickly after a disaster does strike, your outcome is going to look much brighter. We will help you recover no matter what kind of disaster situation impacts your otherwise thriving business.
Has your business experienced a disaster, or do you want help building an emergency plan? Contact us to find everything you need.