What our Customers say...


I was very impressed with both the office and the on-site staff. They were very professional and knowledgeable.

Did a Great job! Would use these guys again in a heartbeat!

Very talented and professional. Thank you!

The Department will recommend your services based on the exceptional service provided to our Department.

Thank you for the service that you provided me in my time of need. I can't thank you enough.

Great Job. Thank you!

The staff and crew went above and beyond.

Appreciated that they were on time and were conscientious of our property.

They did an excellent job for me.

The Staff was amazing and the basement looks brand new. It was pricey, but worth it.

The SERVPRO Team did an excellent job at my place of business.

All went well, happy with outcome. Guys were very professional and did an excellent job for us

Prompt and professional

Thank you for all your help throughout the process.

Thank you for all of your help throughout the process.

SERVPRO saved the day. 

The Buffalo/Tonawanda SERVPRO franchise did a tremendous job. Their estimate Geoff was very knowledgeable and considerate. Sal and Dave who performed in my home were amazing. They were well trained and efficient. They cleaned up and made it look as if they were never in my home. Very pleased

The staff was very courteous during this difficult time.

Very efficient... Jeff and Matt. Very satisfied

Jeff and Leo were wonderful.

Thank you!

Geoff and his team were top-notch!

Great Service!

Excellent all the way

We were very impressed with the service we received from SERVPRO from start to finish. The crew chief was a wealth of knowledge, led his team with integrity and his customer service skills were Excellent. The crew member was also personable and knowledgeable. I will definitely recommend SERVPRO to our friends, family, and colleagues in the future.

Very professional, personable, knowledgeable, and patient

Great Job SERVPRO!

I love SERVPRO, I love the workers. They did so good that I would hire them if I had a business

Very professional and knowledgeable thank you.

Excellent job. Not sure how to improve

Excellent and quick work

Prompt and professional services. Great team to work with. Appreciated the quick response

Work was exceptional

The workers were gentleman

Great Team.

Everything was great.

Those men are hardworking professionals- Thank you for your service.

I could not have made it through the flooding in my home without Geoff and his crew. They were professional, knowledgeable, and gave me direction during this stressful time. They handled my situation quickly and efficiently. Geoff and David were always available for questions and a pleasure to work with under these stressful moments.

Happy with the work.

Service was excellent, great job.

Very prompt, kind, and professional

SERVPRO did a great job

Very polite and Friendly

Dave and Matt were very professional and they both together did a fine job 

I am pleased with everything

Nice Job and Thank you

Would like to commend Gina, she was so professional and helped me right up until the last day. So impressed with her knowledge and the way she handled my claim

Thank you for everything you have done for us during this trying time.  The guys were so friendly.

I was referred to SERVPRO by my insurance agent and can not be more satisfied.  Don't change a thing! 

The carpets look great! After the muddy long winter and paw prints, I never thought the carpeting would never look new again

Thank you for your excellent service.

Thanks for all that you and your team did for us. Great Job!

Super job !

I don't know what I would do without SERVPRO!  From the office to the crew, everyone was so helpful in our moldy situation.  Thanks for getting our home safe again.

Carpets look great!

Thank you so much for the assistance with my water damage.

Great bunch of guys!

Thank you for coming out and assisting with the mold clean up.  Because of Jennifers knowledge, I would have never thought to look in places that she pointed out. Excellent staff!

"As a professional of 30 plus years of experience in property management, I am pleased to comment that the entire remediation process in returning the space to useful conditions was exceptional! Jamison went beyond expectations and strongly communicated concerns. Job well done!"

Great Job!

Overall satisfied with SERVPRO and the work that they provided. Would highly recommend them to my family and friends.

Quick response ! Great crew

Thanks for the quick response after the water damage.  Crew was great!

Crew did an excellent job in the basement after our water damage!

Thank you for the quick response after our arson bathroom fire.

Thank for the quick response hours after my basement flooded! Excellent service. Thank you Thank you

"Steve and Bill arrived on time, did excellent work, went above and beyond. They were so kind and helpful and compassionate and excellent. Please reward them!"

The crews that were here were pleasant, knowledgeable, and worked very hard! Oh, and kind and considerate!

"Keep up the good work!"

" Jamison and Ryan were the best! Thank you!"

"Jamison and his crew were incredible. Highly recommended!"

"Very helpful crew from beginning to end. Thank you!"

"Great job, really helped a stressful event!!"

"Excellent job. Very quick and thorough and professional."

"Everyone was beyond amazing! Cant wait to use you again!"

"Thank you very much for your prompt and professional services."

"Tim and Geoff were great to work with! Thanks!"

"Very impressed with all personnel."

"Hard working young man, polite and respectful."

It was a welcomed pleasure having the crew assist with our water damage.  Not only did they work hard they take pride in their work.Will recommend to everyone!  Thank you Thank you

Thank you for your help with our emergency situation. 

The crew was very helpful.  Thank you

Very pleased with personnel!

Very professional and especially thrilled with the quick response on this emergency.

Nice Work!

Excellent Service !!

Was very satisfied with the service.

Wish they could clean my home every month ! It has never been so clean.  Great job and 2 nice guys: Jamison and Matt!

Very friendly and informative

Very helpful and great job!

Great Job. Thank you

I felt that Jamison is a total asset to your company.  He was kind, patient and confident.  He made my situation better through his comprehensive water investigation and mitigation process.  SERVPRO is lucky to have him on staff and I was luck to have him at my home.

Outstanding Job! Thanks for a job well done.

Very pleased with personnel!

Very professional and especially thrilled with the quick response on this emergency.

Made me feel better about this unfortunate accident.  Very well mannered and professional.  Would recommend to others.


Friendly and Courteous.  Great Job


Could not be happier. Thanks!

Michelle, Eric and the rest of the crew who assisted in the cleaning helped ease the stress of a very difficult situation.  The fire and smoke were so invasive.  Each day became easier as our home became cleaner.  JOB WELL DONE!! THANK YOU

Very satisfied and will recommend to friends and family!

They were excellent and professional.

Very pleased with service.  Thank you

Extremely Thorough, Trustworthy and Honest !

I can not thank the office and crew for such a wonderful job. The empathy and compassion they had for us throughout this horrible event made things a little bit better.  THANK YOU THANK YOU!!

AMAZING CREW! Thank you so much for the crew you sent out to our house. All of the men have been nothing but kind, caring and utmost professional! Thank you again!!

Hi Jennifer, Carol and I were so happy to receive your note thanking us for using your SERVPRO services......BUT really we should be thanking you for coming and helping us in our time of need. More than that, when you came to check on the progress of your equipment, your warmth and sincerity impressed us and reminded us of our daughter Maria who is about your age. Thank you for your help. Sal

The crew did a GREAT job!

The crew was amazing!!! Thank you for the quick response in our time of need.

Very professional every step of the way!

The team was kind, caring and very professional. Thanks for the help.

Very Professional. I would recommend SERVPRO to my friends, family and colleagues.

Great work-great employees!

Thank you for a great job and such a personable staff! My carpets have never been so clean!