Our customer Victor B wrote, “SERVPRO saved the day".

4/18/2022 (Permalink)

Customer satisfaction is our top priority.

The Buffalo - Tonawanda SERVPRO franchise did a tremendous job. Their estimator Geoff was truly knowledgeable and considerate. Sal and Dave who performed in my home were amazing. They were well trained and efficient. They cleaned up and made it look as if they were never in my home. Pleased”.

This is our why! Why we do what we do at SERVPRO of Buffalo - Tonawanda every day of our lives for 49 years. We are a family operated business; Team Sullivan and we just love what we do. At times things can be stressful micromanaging several jobs and at times we can receive sixty calls or more in one day after a rainstorm with flooded basements. Most customers understand as the storm makes the news. We do our best dispatching our crews, having them work late hours with weeks of no days off to help our customers. We develop a waiting list and reach out to the neighboring franchises to assist with the overflow of flooded basements. At times, a SERVPRO storm team will be dispatched from another state to help with local jobs.

SERVPRO of Buffalo - Tonawanda since 1972 has out lasted all competitors in Western New York with family trust.