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Fire & Water - Cleanup & Restoration

Navigating Insurance Claims With Confidence | SERVPRO of Buffalo/Tonawanda

4/15/2024 (Permalink)

team of servpro workers unloading a branded work van and entering a business for a commercial job SERVPRO of Buffalo/Tonawanda is Here to Help® with your business' disaster recovery!

Disaster situations are often overwhelming, sending you and your family into a frenzy as you focus on staying safe during the event. After the event, it can be hard to come to terms with the current situation as you look at all of the destruction left behind.

While you work on sorting out everything that has happened, you will eventually come to the realization that you will need to get started on notifying your insurance company. That in and of itself can be another overwhelming reality!

The good news is that we are here to help pick up the pieces after a fire, flood or storm, and that includes helping you navigate the world of insurance claims.

Initial Steps

No matter what kind of disaster you are faced with, it is important that you start the recovery process quickly. The longer you wait, the worse your situation can become, and it can lead to more serious issues like structural problems, mold and rot.

Once the disaster event is over or the storm has passed, focus first on checking on your family and neighbors to assure that emergency services are not needed. Once everyone is safe and accounted for, it’s time to get us on the phone. We will prioritize putting together a team while we chat with you about your current situation.

We will encourage you to take photos of the damage that you see, as these fresh images will help your insurance company understand the scale of the disaster more thoroughly. If there is anything simple that you can do to stop the problem from getting worse, like turning off water lines or shutting off electricity, we will also encourage you to do these tasks while you wait for us to arrive.

Leaving It to Us

Our first priority when we arrive is to secure your home against further damage. We can tie down roofs, secure tarps and cover windows to keep out the elements, and then we will take a look at everything that you have already documented so we can start the insurance claim process. Our team is highly trained, not just in repairing home damage, but also in the insurance world. We will make sure your claim is successful and expedited.

Our team will work hard to put together a comprehensive list of your losses, and we will include your images along with our own professional shots of the damage before we submit everything to your insurance company. We are also trained to meet insurance inspection standards to help lower your overall cost. As always, our goal is to restore rather than replace your possessions, which will help lower your replacement cost as well.

When you lean on SERVPRO of Buffalo/Tonawanda, good things will happen. We will put your home back together while also helping you navigate the more complicated parts of your recovery, including your insurance claim.

When a disaster strikes, call us to make your recovery process—insurance claims and all—simple.

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